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MANAGEMENT SERVICES Profitable, well-managed properties result from a strategic partnership between the owner/asset manager and the property manager - based on a strong ethic of tenant satisfaction. Redcliff Métivier cultivates that satisfaction with excellent customer services. The properties under our care are exceptionally well maintained with the aid of the latest technologies. Tenants can count on rapid and empathetic problem solving. Meticulous Caretaking Well maintained properties have an appealing look and feel. Redcliff Métivier works systematically to create that inviting atmosphere through meticulous maintenance, a mix of appropriate tenants, and "special touches" that distinguish the very best properties from all the rest. Rapid Response Tenants want solutions when problems arise. With Redcliff Métivier, they quickly get an honest answer and a rapid "can-do" response using our online express service. Unlike some competitors, we do not use call centres. There are no unnecessary complications to weaken tenant confidence. A Trusted Intermediary While our clients are owners and investors, we act as a valuable intermediary between the owner and tenants. This is a delicate role that, when played right, results in high tenant satisfaction and retention. We are strong believers there is no substitute for transparent and empathetic personal contact coupled with a strong ethic of service. Efficient Technologies We use state-of-the art technologies. Our proprietary enterprise software and enables owners/investors to view key data any time via a Web browser, or in a flexible variety of simplified reports. Building inspections are conducted methodically with a Palm-based bar code system that ensures a complete inspection while anticipating potential problems before they arise. Commercial and Institutional Teams To ensure rapid response and complete support, we have created two distinct divisions within our company for commercial properties and institutional facilities. Core Services Building Operations and Site Maintenance |
